Privacy NoticeThis Privacy Notice describes how we collect, use, share, retain and safeguard personal data. It explains your individual rights that in summary include your right to know what data is held about you, how this data is processed and how you can place restrictions on the use of your data.
What is personal data?Personal data is information relating to an identified or identifiable natural person. Examples include an individual’s name, age, and address, date of birth, gender and contact details. Personal data may contain information which is known as special categories of personal data. This may be information relating to and not limited to, an individual’s health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic and biometric data, or data relating to sexual orientation. Personal data may also contain data relating to criminal convictions and offences. For the purposes of safeguarding and processing criminal conviction and offence data responsibly, this data is treated in the same manner as special categories of personal data, where we are legally required to comply with specific data processing requirements.
Personal data we collectIn order for us to provide and administer hypnotherapy treatments for you, we will collect and process personal data about you. We will also collect your personal data where you request information about our services, customer events, promotions and campaigns. You may provide us with personal data when completing the Contact Form and emails, when you contact us via the telephone (and text), through other websites linked to our services, when writing to us directly or where we provide you with paper based forms for completion or we complete a treatment form in conjunction with you during your hypnotherapy consultation. We will share personal data with authorised third parties only where we are required to do so by law. We will collect your personal data when you visit our website, where we will collect your unique online electronic identifier; this is commonly known as an IP address. Where we collect data directly from you, we are considered to be the controller of that data i.e. we are the data controller.
- A data ‘controller’ means the individual or organisation which, alone or jointly with others, determines the purposes and means of the processing of personal data.
- A data ‘processor’ means the individual or organisation which processes personal data on behalf of the controller.
- Personal data such as an individual’s name, address, date of birth, gender, contact details.
- Relevant medical history.
- Background information related to your hypnotherapy treatment.
Why do we need your personal data?We use your personal data for the purposes of conducting your hypnotherapy treatment, and to respond to any requests from you about services we provide. We will also use your personal data to perform statistical analysis on the data we collect, for financial planning and business forecasting purposes and to help develop new and market existing products and services. By contacting us, you should understand that you are forming a contract with us and we consider ourselves as having a legitimate business interest to provide you with further information about our products and services. You may request to be withdrawn from all such marketing activities at any time. Please contact Richard J D’Souza, email: email@example.com
- We will retain your data for a period of 10 years. Your data is then destroyed.
- Where you or law enforcement agencies inform us about any active investigation or potential criminal prosecution, we will comply with legal requirements when retaining this data.
Your rightsIndividuals are provided with legal rights governing the use of their personal data. These grant individuals the right to understand what personal data relating to them is held, for what purpose, how it is collected and used, with whom it is shared, where it is located, to object to its processing, to have the data corrected if inaccurate, to take copies of the data and to place restrictions on its processing. Individuals can also request the deletion of their personal data. These rights are known as Individual Rights under the Data Protection Act 2018. The following list details these rights:
- The right to be informed about the personal data being processed
- The right of access to your personal data
- The right to object to the processing of your personal data
- The right to restrict the processing of your personal data
- The right to rectification of your personal data
- The right to erasure of your personal data;
- The right to data portability (to receive an electronic copy of your personal data)